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LORI MUNN 20+ Years Program and Project Management Across U.S. Information Technology, Telecommunications, Commercial Construction, Federal Government, Wireless, Nuclear Utility, Banking and Web Initiatives
Experience
20+ years Project and Program Management
in
Telecommunications, Wireless, Information Technology, Airline
Industry, Banking, Commercial Construction, Nuclear Industry and Web Initiatives.
Coordinated multi-functional groups through full project life cycle within a PMO
environment encompassing technical research, requirements, marketing,
customer service, cost and
budget estimates, scheduling, resource allocation, software development, risk assessment, budget
monitoring, technical or engineering design through full
implementation of complex
technological projects.
Education
Work History January 2010 Present Bob Scott, Light Power and Sign Sr. Project Manager. Scheduling, budget and daily communication with teams carrying out Commercial Construction, Electrical and Sign Projects covering Miami Dade and Broward County with clients, such as: Nike, Dominos, Texas De Brazil, BB&T Banks, Gulfstream, Aventura Hospital, Ballys, SuperCuts, Auto Zone, McDonalds, Burger King, Dennys, Regal Cinemas, Channel 7 TV, Thunderbird Swap Shop, Barnes & Noble, Expressway Toyota, Wal-Mart, Shoppes of Oriole, Monterey Condominiums, Pepsi, Etc Reference: Owner Bob Scott March 2009 December 2009: Hybrid Health I.T. Consultants. We assisted in providing project management, business analyst and technical support to Medical Centers allowing them to make the right decision in selecting or implementing their EMR System and meet federal regulations. Reference: Gloria Dunbar, President/CEO. Project ended due to funding being cut. June 2008 - November 2008 - OPENSports.com - Start-Up - Web Initiative - Sr. Project Manager. Reference: Mark Hennessy, CTO 305-962-5703 Sr. Project Manager for Software Development, Product, Marketing, QA and all groups associated for the launch of this new social sports web site with VMWare Servers located in our Atlanta Center. Worked directly with Software Development and Marketing to incorporate vendors products/logos on the site; Reported directly to Software Development Manager during initial creation and launch of the web site; tracked bugs and fixes with the Senior C# and .Net Development Team along with all deliverables related to the launch and ongoing activities. Developed 700-line MSProject schedule with the team incorporating Product, Marketing, Infrastructure, Engineering and QA activities related to various sports such as: Football, Fantasy Football, March Madness, NBA, Hockey, etc. Also assisted as an I.T. Recruiter for the organization and brought in several members of the I.T. staff but primarily Sr. Developers to support Asp.net and C# efforts. Tools: SharePoint, MSProject and other MSOffice products. Group layoffs due to financial reasons related to current U.S. economyApril 2008 - June 2008 Florida Power and Light - TEK Systems Program Manager 3 Mo. Contract. Reference: Bob Collier, IBM Project Executive Office: 917-696-5230 or Email: rjcolli@us.ibm.com TEK Systems Contractor - FPL Program responsible for the network upgrades encompassing nuclear and utility offices in Florida. I assisted with the initial launch of the program, which consisted of: Collecting and compiling site information; scheduling of weekly project meetings; reporting of weekly financial information related to the site orders; finalizing contracts with IBM and Cisco as their project teams were designated to carry out the network upgrades. Tools: MSProject, Clarity/ABT Workbench for Schedule and Resource/Time Tracking, MSOffice Products Jan. 2006 - January 2008 - BankAtlantic Headquarters - Senior Project Manager. I.T. Analyst Recruiter Promoted to Senior Project Manager. Reference: Jim Trautwein, VP/CIO 704-315-5211 or jtrautwein@aol.com Initially was hired to work with H.R. on the hiring process for the Information Technology Group and later was responsible for the job postings, interviews and hiring facilitation methods which brought in 20-30 WAN, LAN, DB, Technicians, and similar I.T. positions that were difficult to fill in the past. I was promoted into a Sr. Project Management position and managed Multiple Systems, Customer Facing, Public Facing and Process Projects across varied functional departments encompassing: Product, Telecommunications, LAN/WAN, Software Development, Business Banking, and Construction/Infrastructure for BankAtlantic with enterprise-wide top infrastructure initiative delivered $2M under the $10M budget. The top initiative implemented Avaya Technology across Florida, which required migration from a Nortel/Genesys infrastructure to an Avaya environment and Avaya Switch. This top initiative required Data/Voice Network Integrations, RFP and Software Implementations, Genesys Decommissioning, IVR Upgrade and Integration, NICE Recording Technology Upgrade, Integration of several company-wide platforms related to Schedules, Performance and Reporting, and 3-site Disaster Recovery Testing ($8M). During this time and following this top initiative I assumed responsibility for the following projects: Andera ASP Solution for Online Account Enrollment; Universal Signature Card Research and Implementation; FundsXpress Business Banking Platform Implementation; BankAtlantic Satellite University Implementation, ($758K), BankAtlantic Corporate University Research and Implementation, ($1M). Responsible for all efforts associated with Legal, Finance, Product, Development, QA/QC, LAN/WAN, Telecommunication, Enterprise Information Management, Facilities, Security and Information Services Database Groups whether at the task level or budget level. Projects either delivered early or, under-budget. Vendors: Avaya, NACR, Bellsouth, Cisco, NICE, IEX, Aspect, Genesys, Metavante, Andera and FundsXpress. Tools: SharePoint, MSOffice Products including Project. 2005 - TracFone Wireless, Sr. Project Manager Research and Implementation Facilitated the device launch of the International TracFone Product. This project entailed the development phases along with the Product Launch, required knowledge of the wireless technologies (CDMA, TDMA, etc) in order to properly manage risks, develop quality product and deliver on time. 2004 2005 - Shrader & Martinez - Project Manager 30% Travel. Responsibilities include commercial construction project management related to Florida Radiance MedSpas. Coordination of bidding, proposals, contracts, schedule, permits, change orders, contractor certifications, budget, weekly meetings and travel establishing communication with On-Site Superintendents to ensure completion of Radiance Med Spas on time and budget. Applications: Project, Excel, Q&A, Access, Word. (Employment ended due to Florida Job Offer) 2004 - FiServ Lending Solutions, FL Project Manager 75% Travel. Responsible for 10-12 projects, which encompassed implementations and upgrades to U.S. mortgage banking platforms. This was a windows-based origination system that automated loan origination phases and processing, point-of-sale, application processing, credit approval, document tracking, automated underwriting, closing, and servicing upload. Options include Internet-based application automation, wholesale and correspondent lending capabilities, and credit scoring. Coordinated efforts with the Software Development Team in producing custom code to deliver according to each banks existing architecture or newly implemented framework. . Conducting weekly meetings with the technical team, budget, and a thorough knowledge of the business requirements for each bank was required in order to successfully implement these processes within each bank. Applications: Internet, Project, Access, Excel, Word, Outlook and familiarity with the banking platforms. (Illness in family therefore took employment in the Western U.S.) 2003 - The Moore Group; 100% National Travel; Transportation Security Administration (TSA): U.S. Department of Transportation & Homeland Security. Technical Consultant for Kronos Workforce Central Time and Management software system. Project entailed 400+ airports throughout the United States for the Federal Transportation Security Administration (TSA) Homeland Security initiative. Teams were assigned to an airport for 30 day period and then returned home 5 days each month. Installed, configured and implemented Kronos for the TSA Employees; Identified new business processes to streamline work flow of time reporting and time attendance for each location. Contract completed ahead of schedule. Applications: Kronos Payroll Software, Excel, Word, Outlook 1999-2002 - BellSouth.Net - E-Commerce Project Manager - PMO Office. Reference: Greg Cooke, BellSouth.Net Engineering Manager - 770-778-1560 or 404-986-9902
1998 - 1999 - Delta Technology Business Program Program Manager PMO Office. Responsible for the Worldwide Business Program encompassing Suppliers, Domestic and International Leased Properties, Domestic and Intl Utilities, Flight Operations, Bag, Mail, Sort Systems, Embedded Systems, Aircraft Technical Operations, Engine and Hangar Maintenance, Environmental Services, Flight Training Devices and other worldwide systems owned by Delta. Supervised and worked with Business Analysts and along with Technical Delta Staff supporting the various efforts grouped by project. Weekly meetings were conducted to keep all projects on schedule with statistics tracked by section and readiness reports published via Worldwide Web Interface to all parties involved including Top Fuel Suppliers, Domestic Regulatory Agencies, F.A.A. or Customs, I.A.T.A . and Industry-Owned Organizations. Project completed ahead of time and under budget. Applications: Internet, Web Interfaces, Project, Access, Excel, PowerPoint. (Contract Completed Successfully) 1997 - 1998 - Sun Trust Project Manager - PMO Office. Coordinated and completed SunTrust enterprise-wide network upgrades for various banking locations in Florida with 25 member team. Supervised and worked with Business Analysts, Technicians, DBAs, Software Developers and Network Engineers. Responsible for deliverables associated with data collection, conceptual and logical design, client-server team testing, engineering, software development, site-client preparation and site installation. Familiarity with a variety of network architecture; Database Management Systems, Software Design, Use Case processes accurately reflecting model behavior within a system and helping the developers understand what to develop for each bank; Recognized for smooth rollouts, excellent teamwork and ability to interface with top Sun Trust Managers/Customers. Applications: Project, Excel, Word, Outlook. (Contract Completed Successfully) 1996 - 1997 - Pacific Bell Wireless Division - SBA Technical Contractor. Reported directly to their Wireless Architecture Division responsible for the local office network maintenance, upgrades and technical efforts related to LAN/WAN, Wireless Towers in establishing the wireless regions for Southern California. Coordinated efforts for tower leases, architectural drawings, tower approvals and coordination of team implementing towers. This position required knowledge of the various wireless technologies for wireless tower installs and approvals. Applications: Access, Macintosh, NT, Word, Vendor Management, Payroll System (Contract Completed Successfully)
1982 - 1997 - Southern California Edison, San Onofre Nuclear Station (San Onofre was a 3-unit nuclear station supporting electrical generation for Southern California) LAN Technician, Programmer, Engineer 3, Business Manager, Project Division Manager
Business Reference: Mike Short - Vice President Southern California Edison/San Onofre Nuclear (949) 368-3780, shortmp@sce.com or the following for personal character references in Nuclear: Carol Schmitt, Nuclear Operations at Carol.Schmitt@sce.com or (949)-368-4082; John Dahl, SRO - dahlja@songs.sce.com - (949) 368-4246 or Geno Echevarria, Retired 25 years SRO - (207)-233-7315
Promoted on a yearly basis over 15+ year period initially as an Engineer 3 then Project Division Manager over 20-40 technical personnel, such as: Analysts, Technicians, Programmers, DBAs, Finance and Compliance Data Personnel, QA/QC Reporting Staff, etc. Promotions were with an Information Technology focus assigned to various departments as follows: Nuclear Maintenance, Chemistry, Quality Assurance, Quality Control, Compliance, Nuclear Training Division, Technical Division and Information Technology Division.
During each new assignment I would manage a team responsible for a variety of technical functions related to that Division's technical support, process automation, improved programming, system enhancements or upgrades. Examples would be project-related support during outages, such as a system developed using FOCUS and SAS Programming against Host Systems providing plant statistics and reports specific to each Nuclear Division's maintenance events thereby supporting improved maintenance or compliance reporting by Licensed Event Report, Notice of Violation, Inspection Notice, etc along with the result and due or delivery dates. Another example would be the automation of contractor security badge access for use during outages with the implementation of a new CBT Training Center for the Nuclear Training Division.
Interfaced directly with all levels of Nuclear Management, INPO and Nuclear Regulatory Commission; Familiar with the Operation and Maintenance of a Nuclear Plant; Nuclear Operating Equipment Systems; Maintained Highest Level of Nuclear Security Badge Access for Protected Areas, Control Room, etc.
Knowledge Required and Applications: Novell Network Architecture, LAN, WAN, MSOffice Applications, DBase, SAS, Focus; Nuclear Host-Based Systems; INPO and NRC Reporting; Plant Operations, Training, Plant Testing and Maintenance Reporting for Outages, etc.
Deregulation Layoffs occurred cutting the plant personnel back from 17,000 to 2,500 over a 5 year period, therefore employment ended in 1997
*** Excellent References For All Positions Can Be Provided Upon Request ***
Personal Side Interests http://www.rawlivesuperfoods.com
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